You will serve to ensure that clients repay their Rent Deposits and Rent In Advance and have set up affordable payment methods based on our client's financial assessment tool. You will be required to arrange for the production and distribution of regular statements to debtors and you will have responsibility for monitoring rent deposit and Rent in Advance accounts. As required you will implement arrears control procedures to ensure tenants are notified of any arrears at the earliest opportunity.
To carry out this role you will need experience within a social housing team and knowledge of the debt recovery process. A good level of IT literacy is essential and you will need to have knowledge of Abritas, Civica or Northgate. A good eye for detail is key to this role as you will be responsible for maintaining accurate information for client and audit purposes.
The role is based in Berkshire, will run for at least 3-6 months and pay around £19-£23/hr (umbrella).