A 3 months+ opportunity for a Housing Allocations Officer has arisen with the local authorities in St Albans.
My client is looking for someone who can provide a pro-active customer focused housing management service and deliver an accessible housing service to customers that fulfil its legal and contractual obligations on its estates.
As an employee you will be expected to identify and resolve customer issues by a regular and visible presence on estates; ensuring estates are safe and well maintained, providing advice, information and reports to assist colleagues within the Housing & communities Directorate on any housing matters.
Skills and Experience:
The ability to demonstrate a total commitment to high quality customer care, equality and diversity, both internal and external
Experience of working in a people orientated customer support role
Computer literate with working knowledge of Microsoft Office suite
Ability to comply with data protection, security and confidentiality standards of the Council
Ability to liaise with a range of agencies such as Social Service departments, Women's' Refuges, Housing Associations etc.
Hours of work are 9am till 5pm, Monday to Friday.